I am a small business and you are very important. Please don't hesitate to contact me should you have any queries, I will do my best to help.

Designs

All designs are original and by Harriet Hoot. They have been individually handmade by Gwen Smyth in the Cotswolds using the finest Harris tweed and carefully selected luxury trimmings.

All the intellectual property rights in my designs and in the images on this website are and will remain the property of Harriet Hoot. Any infringements will be taken seriously.

Payment

  • All items can be purchased online. You will be directed to a secure Sage Pay facility where you can use a debit or credit card to make your purchase.
  • If you prefer, items can be purchased over the phone (07969 798194) or direct from my sewing room in the Cotswolds. (By Appointment - Unit 8, The Hawthornes, Staunton, GL19 3NY)
  • International buyers will be charged in pounds sterling.
  • You are also able to reserve an item with the Easy Payment Plan, click here for more information.

Delivery

  • I offer postage discounts for multiple orders. This will be calculated automatically when placing your order.
  • Worldwide delivery is also available and costs will be calculated during your online purchase. Please note that restrictions apply in some countries on materials such as fur or feathers. Please contact me for further information.
  • I use minimal and recycled packaging where possible to help to keep postage costs to a minimum and contribute to good environmentally friendly practices. Please contact me if you require gift packaging.
  • Items are dispatched within 3 working days. Please contact me on 07969 798194 if your order is urgent.


What can I do if I change my mind?

I am sure that you will be absolutely delighted with any purchases from Harriet Hoot. However, if the item doesn't fit or you have simply changed your mind, I will offer a full refund of the purchase price (less delivery charges) so you can buy with confidence.

I ask you to notify me of the return of any goods within 7 days of receiving your item and goods must be returned to me unworn with labels attached within 14 days of receipt. Buyers are responsible for all postage costs.

I regret to advise that refunds are not available on commissioned items.


Privacy Policy

Your data is yours and you have the right to ask what personal data we hold about you at any time.

  • We may collect and use the following personal data that you provide us
  • Details such as name, phone number, email address, postal addresses including billing and delivery addresses
  • Payment transaction information such as the date and time payment was made. We do not store any card data. All payments are processed securely by our payment partners Sagepay.
  • Publically available data including those shared on public platforms whilst communicating on social media.
  • We will not retain your data for any longer than necessary, unless required by legal obligation.

Contacting you

We would like to keep you updated about best offers and new collections, so with your permission, we will send you updates via email. This is a completely optional service and you can opt out at any time.

Click here for more information regarding our Privacy Policy and Terms & Conditions.



What tweed do you use?

The vast majority of items are made using Harris Tweed which is sourced direct from the Isle of Harris. Authenticity is guaranteed and items carry the appropriate labels.


Sizes

Most items will fit between a UK10 and UK16. Full details can be found on the item description. I can also make individual items for taller, larger or petite ladies so please don't hesitate to contact me if you have any queries.


Why do you use real fur?

I use a combination of real and faux furs. All real fur is vintage having been sourced originally pre 1960's. I do not use farmed or imported racoon or fox fur at any time and fully respect individual choice to wear or not wear real fur. The vintage furs that I sell are not from endangered species (for example ocelot) and have been checked against the CITES (Convention on International Trade in Endangered Species) checklist. They do not require a CITES licence to sell them.


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Registration Form

By subscribing you are agreeing that we may contact you via email to keep you updated on best offers and new collections. This is a completely optional service and you can opt out at any time.

"...everything is perfect, more than perfect, I'm really pleased..."

"...just wanted to let you know it arrived safely this morning and wow! Absolutely stunning, thank you, love it!..."

"...received my wrap today, it's absolutely beautiful thank you! It's for my wedding outfit so I'm as pleased as punch with it..."